SHOP FAQ's

hello + Welcome

ABOUT THE SHOP

 

Serving as an e-commerce companion site to our main website (somafab.com), The SOMA FAB SHOP is where you can purchase Soma Fabrications goods when you cannot find them your local bike shop or another online retailer.

Many times your local bike shop can special-order one of our frames or accessories for you from their distributors. In fact it is usually advantageous to order a frame through an experienced bike shop, because they can offer one-on-one bike-fitting and advice, that we are not able to provide over e-mail or phone. BUT unfortunately not everyone has a great bike shop nearby, so this site exists to serve those folks.

The SOMA FAB SHOP also carries a selection of products from other brands we that we have an affinity for such as Nitto, MKS and Busch + Muller.

This shop is not meant to carry every category of bike component and accessory (we currently don't have inner tubes). Neither do we carry the mainstream brands either. (No Shimano or SRAM, sorry). But we do carry unusual items likes down tube shifters and a mount to allow you to stick it on your bike's quill stem.

Please visit the main website (www.somafab.com) when looking for

+ Product Specifications and FAQ's
+ Soma Dealer Locator
+ Media Reviews/Consumer Testimonies on specific products
+ Instruction Sheet Downloads
+ Brand Philosophy


ORDERS + SHIPPING

  Please visit our Store Policies page


PRIVACY + SECURITY

 

This site does use cookies in a limited manner. For more info, please check our Privacy Policy.

When you buy from us or register an account, we will use your e-mail address to send you updates on your order, as well as promotional notices. Sometimes we will call you if have questions on your order, so it is good to leave a working phone number. 

You can choose to opt-out using the link on any promotional e-mail you get from us. We do not sell or lend your contact information or purchase data to third parties.



CONTACT US

 E-mail us at somainfo(at)somafab.com

Get on our e-mail list for sale and product announcements.
We send these out about 2 to 4 times a month. Unsubscribe at anytime.
We have never sold/shared a client's personal info.

NAVIGATION ADVICE

 

How to best navigate our site.
1) Go to "Shop" to get access to the "Search" box and "Product Category" filter.

2) If you know what you want just use the "Search" box rather than using the "Product Category" filter.

3) If you are using the filter, and it comes up with zero results where you are sure there should be results, it may be because the "Search" box did not clear out your last search. Hit the SHOP link on the top navigation bar to start fresh.

4) On Mobile Devices: 
On checkout's Confirm Order page, you need to click this arrow to reveal your order AND to REVEAL the link to Add Promo Code. This is something we hope to fix soon to simplify the process.